Frequently Asked Questions

Tampa or St. Pete-Clearwater

Certainly! We are delighted to accommodate your furry companions as we are a pet-friendly establishment. Each of our properties permits one pet weighing 35lbs or less. To familiarize yourself with our pet policy, kindly refer to the "Welcome" binder available at the property of your choosing upon booking with us. There is a pet fee and no cats are allowed.

Check-in is scheduled for 4:00 PM, while check-out typically occurs at either 10 or 11 AM, depending on the specific property chosen. Our check-in process is contactless, with guests receiving an email containing a code and detailed instructions before their arrival. 

Yes! We offer a range of amenities including coolers, beach chairs, sand toys, a beach wagon, umbrellas, and beach towels.

Smoking or vaping within the premises is strictly prohibited, and any breach of this policy will result in a $500 fine, alongside the standard cleaning fee. In the event of persistent tobacco or cannabis odors post-checkout, an additional smoke remediation cleaning charge will be levied.

Guests who cancel at least 30 days before check-in will get back 100% of the amount they've paid. If booked fewer than 30 days before check-in, full refund for cancellations made within 48 hours of booking and at least 14 days before check-in. After that, 50% refund up to 7 days before check-in. No refund after that.